Policy Book for Primary Dental Services
The Policy Book for Primary Dental Services has been recently revised. The Policy Book is available on the NHS England website and provides a wealth of useful and important information regarding current policy for dental commissioning and contracting:
NHS England-South (Wessex) –engagement:
The H&IOW LDC is regularly involved in the development and execution of local initiatives and we can present the views of the local dental community to influence local policy decisions. We are regularly involved in contractual and performance management systems and NHS England’s interpretation of national policies. The H&IOW LDC has representation on the Contract Recommendation Panel, Performance Advisory Groups (PAG) and the Dental Commissioning Group. The H&IOW LDC is actively involved with the various Managed Clinical Networks and the core group of the Wessex Local Dental Network.
Contacts for the Dental Contracting and Commissioning Team
Should you require an interpretation service, NHS England now have a dedicated telephone translation account called “Big Word”. This is entirely free to use by your practice and no invoicing will be required. If you wish to apply for this service, please e-mail your practice details including contact name to email@example.com with “Translation Services” in the subject line and the team will help you set up an account.
If you’re an active performer on an NHS contract and you have access to Compass you can view your current EDI PIN, or request a new one, via the ‘Activity’ section of Compass.
- To view your current PIN: Location: Activity >> Performer PIN Request
- To reset your PIN: Location: Activity >> Performer PIN Request >> Reset PIN
A PIN is unique to a performer, so they use the same one for any contract they are working on.
As a provider of a practice submitting electronic claims you will have a WebEDI account setup on your Compass. You will be able to request a temporary EDI PIN here allowing you to put claims through for a performer who has left your practice and still has claims to be submitted but you are unaware of their PIN.
- Location: Activity >> WebEDI Account Update
In ‘WebEDI Account Update’ you need to click ‘Edit’ next to the relevant contract. On the next page, click ‘Temp PIN Request’ then enter the contract number, and then click ‘Request Temporary PIN’ for the relevant performer.
This will generate a temporary EDI PIN which is valid for three months.
Out of Hours/Emergency Calls
In case of any major incidents and/or serious emergencies, should you need to contact the Dental team outside of working hours (08:00-17:00 Monday to Friday), please dial 07623 503 888 to speak to one of our on-call directors at NHS England.